Cookie Policy

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They contain information about your browsing activity, which can then be read by the website or by third-party services on subsequent visits. Cookies serve various purposes, from ensuring a website functions correctly to remembering your preferences and personalising your experience. They are widely used across the internet to make websites work more efficiently and to provide useful information to website owners.

At Westace, we use cookies to enhance your experience, ensure the security of our platform, and understand how our services are being used. Our use of cookies is designed to make your time with us more enjoyable and efficient. We deploy cookies for several key reasons:

• To remember your login status and preferences, so you don't have to re-enter details repeatedly.
• To analyse how our website is performing and identify areas for improvement.
• To provide you with relevant promotions and content based on your activity.
• To ensure the security and integrity of our gaming environment.

We are committed to transparency regarding our cookie usage and provide you with controls over your cookie preferences.

Essential cookies, also known as strictly necessary cookies, are fundamental to the operation of the Westace website. Without these cookies, certain core functionalities would not be available, and you would be unable to use our services effectively. These cookies enable you to navigate our site, log in to your account, access secure areas, and carry out essential actions such as making deposits and withdrawals.

Examples of essential cookies include:

• Session management cookies: These allow us to identify you as you move from one page to another on our site, ensuring that your session remains active and secure.
• Login cookies: These remember your login status, so you do not need to log in again on every page you visit within a single session.
• Security cookies: These help us detect and prevent fraudulent activities, protecting both you and Westace from unauthorised access.

Because these cookies are vital for the website's operation, they cannot be switched off in our systems. Your consent is not typically required for essential cookies, as they are necessary to provide the service you have requested.

Analytics cookies collect information about how visitors use the Westace website, such as which pages are visited most often, how much time is spent on each page, and if users encounter any error messages. This data is aggregated and anonymised, meaning it does not identify you personally. We use this information to understand and improve the performance of our website, making it more intuitive and user-friendly.

The insights gained from analytics cookies help us to:

• Monitor website traffic and user engagement.
• Identify popular content and features.
• Optimise website design and navigation.
• Troubleshoot technical issues and enhance site stability.

By understanding how our users interact with Westace, we can continually refine our offerings and provide a better overall experience.

Functional cookies allow the Westace website to remember choices you make and provide enhanced, more personalised features. For instance, these cookies can remember your username, language preference, or the region you are in. They can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

Examples of how we use functional cookies include:

• Remembering your preferred language settings for a more localised experience.
• Storing your display preferences, such as currency or time zone.
• Recalling your previous interactions with certain features to offer continuity.

These cookies contribute to a more tailored and convenient experience when you visit Westace.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are typically placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

At Westace, we use these cookies to:

• Present you with targeted promotions for games or services that might appeal to you.
• Track the performance of our advertising campaigns across different platforms.
• Understand which marketing channels are most effective in attracting new players.

These cookies may be used to build a profile of your interests and show you relevant ads on other sites. You have the option to manage your preferences for these cookies.

In addition to the cookies set by Westace directly, we also use various third-party services that may set their own cookies on your device. These third-party cookies are used for analytics, advertising, and to enable certain features on our site, such as social media integration. We carefully select our third-party partners to ensure they adhere to high standards of data protection and privacy.

Examples of third-party services that may set cookies include:

• Analytics providers: Such as Google Analytics, which helps us understand website traffic and user behaviour.
• Advertising partners: Who assist us in delivering relevant advertisements and measuring campaign effectiveness.
• Social media platforms: If you interact with social media features on our site, these platforms may set cookies.

Westace does not have direct control over these third-party cookies. We encourage you to review the cookie policies of these third parties for more information on their practices.

The duration for which a cookie remains on your device depends on its type. Cookies can be categorised into two main types based on their lifespan:

• Session Cookies: These are temporary cookies that remain on your device only for the duration of your browsing session. They are automatically deleted when you close your browser. Session cookies are primarily used for essential functions, such as maintaining your login status.
• Persistent Cookies: These cookies remain on your device for a set period, which can range from a few minutes to several years, or until you manually delete them. Persistent cookies are used to remember your preferences, provide analytics, and support marketing efforts, allowing Westace to recognise you on subsequent visits.

The specific lifespan of each cookie used by Westace is detailed within our cookie management tool, which you can access via your account settings or our cookie consent banner.

You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the Westace website and may impact your user experience.

Here’s how you can manage your cookie preferences:

• Browser Settings: You can configure your browser to accept or reject all cookies, or to notify you when a cookie is being set. Instructions for managing cookies vary by browser (e.g., Chrome, Firefox, Edge, Safari). Consult your browser's help menu for specific guidance.
• Cookie Consent Tool: Westace provides a dedicated cookie consent tool on our website. This tool allows you to review the types of cookies we use and adjust your preferences, giving you granular control over non-essential cookies. You can usually access this tool via a link in our website footer or through your account settings.
• Third-Party Opt-Outs: For some third-party cookies, specific opt-out mechanisms are provided by the third parties themselves. For example, you can opt out of Google Analytics tracking through Google's opt-out browser add-on.

Please note that if you delete your cookies, you may also delete your opt-out preferences, and you may need to set them again.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally agreed-upon standard for how websites should respond to these DNT signals. As such, Westace does not currently respond to DNT signals. However, we respect your privacy choices, and you can manage your cookie preferences directly through our cookie consent tool and your browser settings as outlined in the "Managing and Disabling Cookies" section.

We continue to monitor developments regarding DNT and other privacy standards to ensure our practices remain aligned with industry best practices and regulatory requirements.

Westace may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Your continued use of the Westace website after any changes to this policy will signify your acceptance of those changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact us. Our dedicated support team is available to assist you with any privacy-related inquiries.

You can reach us through the following channels:

• Email: [email protected]
• Live Chat: Available on our website during operational hours.
• Support Section: Visit the Help or FAQ section on the Westace website for further information and contact forms.

We are committed to addressing your concerns promptly and transparently.